The AI operating system for modern practices
Every administrative task that doesn't need a clinical license — answered, automated, and audited. Starting with an AI receptionist that never misses a call, and growing into your whole front office.
FHIR-native · HIPAA-aligned · No credit card to explore
Incoming call
Golden Hills PT · 0:12
Answers every inbound call 24/7 — within one ring
Books, reschedules & cancels into your real calendar (Google / Outlook)
Classifies 12+ intents and verifies patient identity before any PHI
Checks accepted insurance and takes medical-records requests
Detects emergencies and escalates to 911 + staff instantly
Hands off gracefully — to a person or a callback — any time
An AI receptionist that actually closes the task
Not a phone tree. A natural-voice agent that understands why patients call and finishes the job — booking, rescheduling, insurance questions, records requests — while your front desk focuses on the people in the room.
Hear it in actionYour whole front office, automated
The voice agent is just the start. ezPracto unifies the administrative life of the practice — so the work flows between functions instead of falling between them.
AI Voice Agent
Live24/7 call answering, booking, and intelligent escalation.
Prior Authorization
Assemble packets, score denial risk, track payer responses in real time.
Referral Automation
Any channel → structured record → specialist match → patient outreach.
Document Intelligence
Extract data from faxes & handwriting — every field traced to its source.
Eligibility & Benefits
Real-time verification at the moment of scheduling.
Human Review Workbench
One queue for PA, referrals & docs — explainable AI, confidence scores.
Patient Communication
SMS, email & voice from one place — HIPAA-safe, consent-tracked.
Analytics
See which payers approve fastest and where revenue leaks.
Admin & No-Code
Configure routing, rules & roles without a developer.
Not another point tool
Mid-market practices are stuck between enterprise suites that cost too much and apps that don't scale. ezPracto is the unified, AI-first alternative.
FHIR-native from day one
Built for the CMS-0057-F mandate (Jan 2027). While legacy fax tools scramble to migrate, you're already there.
Closed-loop learning
The voice agent learns from outcomes, billing learns from denials, and every workflow gets smarter — one brain across the practice.
Unified data graph
Connect the marketing dollar to the collected claim. One thread from first call to final payment.
Open & anti-lock-in
Works with any EHR, clearinghouse, and payer. You stay because it's better — not because you're trapped.
≤6s
to answer every call
80%+
calls resolved without staff
99%
urgent-call detection target
<4 hrs
to onboard a new clinic
Design targets for the platform. Demo runs on synthetic data.
Start automating your front office
See the AI voice agent answer a live call and book into a real calendar. Setup takes minutes.